Privacy Policy
Last Updated: May 2026
At DearVarsity, your privacy is taken seriously. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have over your data. By using our website and placing an order with us, you agree to the practices described in this policy.
1. Information We Collect
Personal Information
When you place an order or create an account with DearVarsity, we collect the following:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Account login credentials if applicable
Transaction Information
When you complete a purchase, we collect:
- Order details and order history
- Payment confirmation data — note that full payment card details are processed securely by our payment provider and are never stored on DearVarsity servers
- Returns and exchange history
Technical Information
When you browse our website, we automatically collect:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent on site
- Referring website or source
- Cookie data — see our Cookie section below
Communications
If you contact us via email or our support channels, we retain records of that correspondence to provide accurate and consistent support.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process, fulfill, and track your orders
- To communicate with you about your order status, shipping, and delivery
- To handle returns, exchanges, and support requests
- To send order confirmation and transactional emails
- To improve our website performance and user experience
- To detect, prevent, and investigate fraudulent transactions or security issues
- To comply with legal obligations where required
We do not use your personal information for any purpose beyond what is listed above without your explicit consent.
3. Marketing Communications
If you opt in to marketing emails at checkout or via our website, we may send you updates about new collection releases, promotions, and DearVarsity news. You can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting us directly at sale@dearvarsity.com. Unsubscribing from marketing communications will not affect the delivery of transactional emails related to your orders.
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We share your data only with trusted service providers who assist us in operating our business, and only to the extent necessary for those services:
- Payment processors — to securely handle transaction processing
- Shipping and logistics partners — to fulfill and deliver your order
- Email service providers — to send order confirmations and support communications
- Analytics providers — to understand website performance using aggregated, anonymized data
All third-party service providers we work with are required to handle your data in accordance with applicable privacy laws and our data protection standards.
We may also disclose your information if required to do so by law, court order, or government authority.
5. Cookies
Our website uses cookies to improve your browsing experience and understand how visitors use our site. Cookies are small text files stored on your device.
We use the following types of cookies:
- Essential cookies — required for the website to function, including shopping cart and checkout functionality
- Analytics cookies — to understand traffic patterns and improve site performance
- Marketing cookies — if you have opted in, to deliver relevant communications
You can control cookie preferences through your browser settings at any time. Disabling essential cookies may affect your ability to complete a purchase on our website.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including maintaining your order history and complying with legal and financial record-keeping requirements. If you would like your data deleted, please contact us at sale@dearvarsity.com and we will action your request in accordance with applicable law.
7. Data Security
We take the security of your personal information seriously. DearVarsity uses industry-standard security measures including SSL encryption on all data transmission, secure payment processing through verified third-party payment providers, and restricted internal access to personal data on a need-to-know basis. While no system is completely immune to risk, we maintain reasonable and appropriate safeguards to protect your information from unauthorized access, disclosure, or misuse.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to access — request a copy of the personal information we hold about you
- Right to correction — request that inaccurate or incomplete information be corrected
- Right to deletion — request that your personal data be deleted, subject to legal retention requirements
- Right to restriction — request that we limit how we process your data in certain circumstances
- Right to data portability — request your data in a machine-readable format where applicable
- Right to object — object to the processing of your data for marketing purposes at any time
To exercise any of these rights, contact us at sale@dearvarsity.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
9. Children's Privacy
DearVarsity does not knowingly collect personal information from anyone under the age of 13. Our website and products are not directed at children. If you believe a child has provided us with personal information, please contact us at sale@dearvarsity.com and we will delete it promptly.
10. Third-Party Links
Our website may contain links to third-party websites. DearVarsity is not responsible for the privacy practices of those websites and we encourage you to review their privacy policies before providing any personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how DearVarsity handles your personal data, please contact us:
Email: sale@dearvarsity.com Brand: DearVarsity Website: dearvarsity.com