Frequently Asked Questions
Ordering
How do I order a custom jacket?
Choose your style, select colors, add customization, and approve your mockup before production begins.
How long does production take?
How long does production take?
Custom jackets typically require 7–10 business days before shipping.
Production & Sizing
Yes. Review the size guide and compare measurements to a jacket you already own.
Returns
Can I return custom jackets?
Custom items cannot be returned due to design preference changes. Manufacturing errors are covered.
Care
How should I clean my jacket?
Spot clean wool. Wipe leather with a damp cloth. Avoid machine washing.
