Questions answered.
Jackets understood.

Browse the Dear Varsity collection, open the jacket you want, choose the available size and other required options, then complete checkout. Product photos and descriptions show the design you are ordering.

No. Dear Varsity currently sells finished, original in-house designs and does not offer custom builds, color changes or personalization.

Yes, bulk or team-order enquiries can be reviewed individually. Email sale@dearvarsity.com with the jacket name, required sizes, quantity and delivery destination.

Orders generally ship within 5 to 8 business days. Delivery time after dispatch can vary by destination, carrier and customs. Tracking information is sent when the order ships.

Open the Size Guide and compare its measurements with a jacket you already own and wear comfortably. If you are between sizes, choosing the larger size is usually the safer option for a structured varsity fit.

Available sizes vary by design. Many jackets are offered from XS to 5XL, while some styles may have a different size range. Always check the size selector on the individual product page.

You may request an eligible return or exchange within 14 days of receiving your order. The jacket should be unused, unworn and in its original condition. Review the Returns & Exchanges page for the complete requirements.

Email sale@dearvarsity.com promptly with your order number and clear photos of the jacket, packaging and shipping label where applicable. The support team will review the issue and provide the next steps.

Eligible size exchanges can be requested within the 14-day return window, subject to the jacket being unworn, in its original condition and the requested size being available.

Spot clean small marks with a clean damp cloth and mild detergent. For a full clean, professional dry cleaning is recommended to preserve the wool, structure and color. Do not machine wash unless the product care instructions specifically allow it.

Wipe surface dirt with a clean, slightly damp cloth. Use a suitable leather conditioner occasionally, keep the jacket away from direct heat and prolonged sunlight, and follow the care instructions shown on the product page.

Use a wide shoulder hanger to help maintain the jacket’s structure. Store it in a cool, dry place away from direct sunlight, moisture and prolonged compression. Avoid folding it for long periods.

Yes. Dear Varsity offers free delivery across the USA and to international destinations on eligible website orders.

Yes. Dear Varsity ships worldwide. Delivery times may vary by destination, customs clearance and local carrier conditions, but tracking is provided after dispatch whenever available.

Tracking information is emailed after your order is dispatched. You can also use the Track Order page with the required order details. Contact support if the tracking link has not updated for an extended period.